Help & Support

Connecting to your Congregation

  1. Open JW Scheduler – Publisher Edition
  2. Enter your Congregation ID
  3. Enter your Congregation PIN
  4. Tap Connect

Note: To use the JW Scheduler – Publisher Edition App your congregation must first be using JW Scheduler (Desktop Edition). If your congregation is not using JW Scheduler (Desktop Edition), you will not be able to use this App. If you are an elder and wish to try JW Scheduler (Desktop Edition), please visit www.JWScheduler.com to download.

If you are a publisher:

  1. Confirm your congregation elders have told you to use JW Scheduler – Publisher Edition. If they have not told you to use it, you will not be able to use it. This is because the elders must first setup the congregation using the JW Scheduler (Desktop Edition)
  2. Ask your local elders to tell you the Congregation ID and Congregation PIN for the JW Scheduler – Publisher Edition App.

If you are an elder:

  1. Confirm you have correctly setup JW Scheduler (Desktop Edition) and enabled the App.
  2. Open JW Scheduler (Desktop Edition) and click Help > JW Scheduler App
  1. Double-check you are entering the Congregation ID exactly right. It must be 9-digits and in the format 123-456-789.
  2. Double-check you are entering the Congregation PIN exactly right.
  3. Contact your local elders for assistance.

This means your phone has trouble accessing our servers. This is likely caused by a poor or unreliable internet connection.

  1. Try connecting at another time of the day.
  2. If you are using 3G or 4G, try using Wi-Fi or visa-versa
  3. Try using a different internet connection in another location.
  4. Ensure you phone doesn’t have any security or firewall software that stops JWS Publisher from connecting to the internet.

Identifying Yourself

  1. Enter your First Name
  2. Enter your Member PIN
    • Note: If you do not know your Member PIN, please contact your local elders.
  3. Tap Identify
  1. Double-check you are entering only your First Name.
  2. Double-check you are entering your Member PIN exactly right.
  3. Contact your local elders for assistance.

Notification & Reminders

Publishers can choose to Enable Reminders in JWS Publisher by tapping Settings.

The following Reminders can be enabled:

Submit Field Service Report

  • This will automatically create a reminder to submit their report on the 1st of the new month at 7pm.
  • Another Reminder to submit their report will be given on the 8th of the month. (If not already submitted)
  • A Final Reminder to submit their report is given on the 15th of the month. (If not already submitted)

Assignments

  • An Initial Reminder will be given for all upcoming Assignments 6 days before the assignment.
  • A Final Reminder will be given 24 hours before any upcoming Assignment.
    • Note: The Initial and Final reminder period can be adjusted in Settings.

Duties

  • An Initial Reminder will be given for all upcoming Duties 1 day before the duty.
  • A Final Reminder will be given 1 hour before any upcoming duty.
    • Note: The Initial and Final reminder period can be adjusted in Settings.

Congregation Events

  • An Initial Reminder will be given for all upcoming Congregation Events 7 days before the event.
  • A Final Reminder will be given 1 day before any upcoming event.
    • Note: The Initial and Final reminder period can be adjusted in Settings.

There is no way to create any other reminders.

Publishers can choose to Enable Notifications in JWS Publisher by tapping Settings.

The following Notifications can be enabled:

Announcements and Events

  • This allows appointed brothers using JW Scheduler to send publishers a Notification when there is a new, updated or removed Congregation Announcement or Congregation Event.

Assignments and Duties

  • This allows appointed brothers using JW Scheduler to send publishers a Notification when they have a new, updated or removed Assignment or Duty.

No other notifications can be sent to publishers.

  1. In JW Scheduler App, tap Settings > under Notifications, tap Enable.
  2. Check that your phone has given JW Scheduler access to Notifications. (iOS only)
    1. Close JW Scheduler
    2. In iOS, tap Settings > scroll down to JW Scheduler > tap Notifications
      • Select Allow Notifications
      • Select Allow Lock Screen, Notification Center and Banners.
    3. Enable Background App Refresh

JW Scheduler App Allow Reminders

JW Scheduler App Allow Notifications

 

User Interface

JWS Publisher App uses various symbols to help you quickly and easily see identify data.

Congregation screen

The Congregation screen shows the following:

  • Reminder to Submit your Field Service Report (if you haven’t already)
    • Note: If you have already submitted your Report and are seeing this reminder, please tap “Already Submitted“.
  • Any recent Congregation Announcements
  • All Upcoming Congregation Events

Submit Field Service Report

The Submit Field Service Report allows you to submit your Field Service Report to your local congregation.

  1. Enter your Placements, Video Showing, Hours, Return Visits, Bible Studies.
    • To enter no amount, either leave blank or enter 0.
  2. (Pioneers Only) Enter any Credit for theocratic activities, e.g. Bethel, Construction, Pioneer School, etc.
    • To enter no amount, either leave blank or enter 0.
  3. Enter any Notes for your Group Overseer or Secretary.
  4. Tap Submit
Note: If you later need to make a change to your report, please contact your local elders directly.

To report less than one hour, you can use decimal places to represent how much to report.

E.G.

  • To report 15 minutes, under Hours please enter 0.25
  • To report 30 minutes, under Hours please enter 0.5
  • To report 45 minutes, under Hours please report 0.75

If you would like to report less than 1 hour without specifying the number of minutes, please select Less than 1 hour when submitting your Field Service Report.

If you have a problem submitting your Field Service Report, such as the spinning circle keeps spinning, this likely means there is a connection problem with your phone.

Simply close the App, re-open and try again.

Or wait until later and try again.

No, not using JWS Publisher.

True Christians must always be ready and willing to give a witness to anyone they encounter, including family, friends, workmates, doctors, sales people, etc. In fact, we should always be actively trying to give a witness wherever and whenever possible.

Even if we have no plan to engage in formal witnessing for the rest of a month, we would always be on the lookout to give an informal witness. This might happen on the first day, or last day, of a month.

Always ready to make a defense before everyone who demands of you a reason for the hope you have, but doing so with a mild temper and deep respect” – 1 Peter 3:15

For example, what if an unbelieving relative phones you on the last day of a month with a problem? What if you receive a telemarketing call on the last day of the month? These situations might present a good opportunity to share our faith, and such time should be reported.

If there are rare and exceptional circumstances where you must submit your report early, you can simply do this manually by contacting your Group Overseer.

Schedules screen

The Schedules screen shows the following:

  • The next 2 upcoming Christian Life and Ministry Meeting schedules.
  • The next 2 upcoming Weekend Meeting schedules.
  • The next 2 upcoming Field Service schedules. 

Assignments screen

The Assignments screen shows the following:

  • All your Upcoming Assignments
    • This includes: Treasures from God’s Word, Apply Yourself to the Field Ministry, Living as Christians, Chairman, Prayers and Reading assignments, Local Public Talks, Away Public Talks, Weekend Chairman and Watchtower Reader.
Note: Tap on any Assignment for more details.

Duties screen

The Duties screen shows the following:

  • All your Upcoming Duties
    • This includes: Attendant, Security, Sound, Video, Platform, Microphones, Hospitality, Kingdom Hall Cleaning, Lawn and Garden Care.
Note: Tap on any Duty for more details.

Settings

The Settings screen shows the following:

  1. Notifications
    • Enable or Disable notifications and reminders.
    • Assignments: Set the Initial and Final Reminder times
    • Duties: Set the Initial and Final Reminder times

Note: If you want to disable either the Initial or Final reminder, set to No.

About JWS Publisher

The About JWS Publisher screen shows the following:

  1. Information about the JWS Publisher App
  2. How to Support JWS Publisher
    • Please tell others about JWS Publisher.
    • Donate to support the development of JWS Publisher.
  3. License Agreement
  4. Privacy Policy
  5. Version information, i.e. Version & Build #
  1. Tap About JWS Publisher
  2. Scroll to the bottom-left corner and the version will be displayed, e.g. 1.2.2 #45

Disconnect

The Disconnect button will disconnect you from your Congregation.

  • Note: You will no longer be able to view any upcoming Assignments, Duties, Events or Announcements. You will need your Congregation ID, Congregation PIN and Member PIN to connect again.

Languages and Translation

Yes! We are happy to provide the JWS Publisher App in more languages.

Please see Request New Language for more information.

Additional Help

If you are a publisher:

  • Please contact your local congregation elders.

If you are an elder:

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